From Screening to Support: Lessons from the Patient Discharge Initiative

Join us for a webinar featuring leaders from the Patient Discharge Initiative at the Harris Health Ben Taub Hospital in Houston, Texas. Delivered through a collaboration between Rice University and Baylor College of Medicine, this innovative program engages student volunteers in screening emergency department patients for non-medical health needs at discharge and connecting them to community resources.

Speakers will discuss the broader implications for health systems seeking to address non-medical drivers of health through innovative workforce and care delivery models. What You’ll Learn:

Building the Program: How the Patient Discharge Initiative was designed and integrated into emergency department workflows.

Workforce Innovation: Learn how student volunteers serve in this setting and the strategies used to recruit, train, and onboard new cohorts each year.

Sustaining and Replicating: Examine the factors that support long-term success and broader adoption across health care settings.

Lessons Learned: Hear candid reflections on implementation challenges, operational decisions, sustainability, and opportunities for future growth.

Whether you work in health care delivery, health plans, community-based organizations, public health, or policy, this webinar will provide practical insights into operationalizing screening and referral for non-medical needs in one of health care’s most challenging environments: the emergency department. Learn how a high-volume, fast-paced clinical setting can serve as a critical gateway for identifying and addressing non-medical drivers of health.

Date: Tuesday, August 4, 2026
Time: 11:00 AM – 12:00 PM CT
Location: Virtual Webinar on Zoom

Register today to reserve your spot.

Registration